Wellicle Help

View invoices

Check invoices, pay with PromptPay or bank transfer, and track slip status

Overview

Portal invoices show bills after staff confirm them. Drafts stay hidden until Confirm and send.

app.wellicle.com

Portal invoices
Invoices and payment status for linked residents

Open portal invoices

Go to Invoices under /{slug}/invoices.

Read an invoice

  1. Select a billing period

    Filter by month when the list is long

  2. Open details

    Review line items, VAT, and net total

  3. Check status

    Pending, Paid, or Overdue

  4. Pay if a balance remains

    Scan the PromptPay QR or the uploaded bank QR, or copy the bank account, then upload the transfer slip and submit. Staff confirm the slip before the invoice becomes Paid

Tips

  • Unpaid invoices also appear as a shortcut on the portal dashboard
  • Ask the facility if a bill you expected is still a draft