Wellicle Help

Using the portal

How to access the portal after being invited

Overview

The consumer portal is for family members and residents. After you accept an invite and sign in, you use /{slug}/... — not the staff shell under /org/{slug}/....

app.wellicle.com

Family portal home
Portal dashboard after sign-in

Enter the portal

  1. Accept the invite

    Open /invite/{token} if you are new to the organization

  2. Sign in

    Use email, Google, or LINE at /login

  3. Open portal home

    Go to /{slug} — your portal dashboard

Typical portal actions

Tips

  • Ask staff to link your account to the correct resident if you do not see care data
  • Account settings (/profile, /settings) work the same as for staff