Wellicle Help
THEN

Organization plan

View the organization Wellicle plan, usage, and Stripe billing

Overview

Plan (/org/{slug}/settings/subscription) is the organization’s Wellicle subscription — seats, storage, and Stripe billing. It is not resident invoices.

OWNER and ADMIN can view the current plan and usage. Only OWNER can check out, change plan, cancel or resume, or open Manage billing.

Steps

  1. Review the current plan

    Open Plan. The Current plan card shows status, period, Usage (Team seats and Storage), and any trial or cancel-at-period-end note

  2. Compare Monthly and Yearly

    Switch Monthly / Yearly to compare plan cards

  3. Upgrade, downgrade, or switch period

    First purchase uses Upgrade and Stripe Checkout (optional Promotion code). If you already have a Stripe subscription, use Upgrade, Downgrade, or Switch billing period on a plan card — the change is prorated on the next invoice

  4. Manage billing or cancel

    Manage billing opens the Stripe customer portal (payment methods and Stripe invoices). Cancel subscription ends paid access at the end of the current period; Resume subscription keeps the plan if you cancelled that way

Tips

  • Extra seats beyond the plan limit are billed on the next Stripe invoice
  • Complimentary plans skip self-serve checkout
  • If online billing is not configured, contact the platform administrator